Our Commitment to Security

Protecting URI’s Community, Data & Infrastructure Through Proactive Security

Organizational Security

Ensuring Security from the Inside Out

Information Security Program

We have an Information Security Program in place that is communicated throughout the organization. Our Information Security Program follows the criteria set forth by the SOC 2 Framework. SOC 2 is a widely known information security auditing procedure created by the American Institute of Certified Public Accountants.

Roles and Responsibilities

Roles and responsibilities related to our Information Security Program and the protection of our customer’s data are well defined and documented. Our team members are required to review and accept all of the security policies.

Third-Party Audits

Our organization undergoes independent third-party assessments to test our security and compliance controls.

Security Awareness Training

Our team members are required to go through employee security awareness training covering industry standard practices and information security topics such as phishing and password management.

Confidentiality

All team members are required to sign and adhere to an industry standard confidentiality agreement prior to their first day of work.

Background Checks

We perform background checks on all new team members in accordance with local laws.

Cloud Security

Ensuring Resilient, Compliant, and Secure Cloud Operations Across All Services

Cloud Infrastructure Security

All of our services are hosted with Microsoft Azure. They employ a robust security program with multiple certifications. For more information on our provider’s security processes, please visit Azure Security.

Data Hosting Security

All of our data is hosted on [Microsoft Azure] databases. These databases are all located in the [United States]. Please reference the above vendor specific documentation linked above for more information.

Encryption at Rest

All databases are encrypted at rest.

Encryption in Transit

Our applications encrypt in transit with TLS/SSL only.

Vulnerability Scanning

We perform vulnerability scanning and actively monitor for threats.

Logging and Monitoring

We actively monitor and log various cloud services.

Business Continuity and Disaster Recovery

We use our data hosting provider’s backup services to reduce any risk of data loss in the event of a hardware failure. We utilize monitoring services to alert the team in the event of any failures affecting users.

Incident Response

We have a process for handling information security events which includes escalation procedures, rapid mitigation and communication.

Access Security

Controlling and Monitoring Access to Safeguard Systems and Data Integrity

  1. Permissions and Authentication
    • Access to cloud infrastructure and other sensitive tools are limited to authorized employees who require it for their role.
    • Where available we have Single Sign-on (SSO), 2-factor authentication (2FA) and strong password policies to ensure access to cloud services are protected.
  2. Least Privilege Access Control
    • We follow the principle of least privilege with respect to identity and access management.
  3.  Access Reviews
    • We perform access reviews of the workforce monthly and quarterly for elevated permissions
  4. Password Requirements
    • All team members are required to adhere to a minimum set of password requirements and complexity for access.

Vendor and Risk Management

Managing Third-Party Risk to Maintain Trust and Operational Security

Annual Risk Assessments

We undergo at least annual risk assessments to identify any potential threats, including considerations for fraud.

Vendor Risk Management

Vendor risk is determined and the appropriate vendor reviews are performed prior to authorizing a new vendor.

Contact Us

If you have any questions, comments or concerns or if you wish to report a potential security issue, please contact [email protected].

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