Get Help
If you or someone you know is experiencing domestic or gender-based violence, is at risk of homelessness, or needs emergency support, help is available. You are not alone.
Domestic & Gender-Based Violence
Survivors of domestic and gender-based violence—including intimate partner violence, economic abuse, sexual violence, stalking, and human trafficking—can access free and confidential assistance in New York City.
NYC Family Justice Centers (FJCs)
NYC Family Justice Centers (FJCs) are open and offer support in person and by phone to survivors across the five boroughs.
- Call 311 or visit nyc.gov/fjc to be connected to your nearest center
- Walk-in or make an appointment Monday–Friday, 9 AM–5 PM
- If using phone services, and if it’s safe, leave a message—staff will return your call as soon as possible
- Services include safety planning, legal help, counseling, shelter referrals, and more
💬 Search additional local services:
🌐 NYC HOPE Resource Directory
24-Hour Hotlines
- NYC Domestic Violence Hotline
📞 800-621-4673 - National Domestic Violence Hotline
📞 800-799-7233
TTY: 800-787-3224
🌐 thehotline.org - NYC Anti-Violence Project (for LGBTQIA+ survivors)
📞 212-714-1141
🌐 avp.org
Emergency Services
- In Case of Immediate Danger
📞 911 - Text-to-911 (NYC only)
Useful if you’re unable to speak safely or have a hearing/speech disability
How to Use:
- Type 911 in the “To” field (no spaces or hyphens)
- Indicate if you are Deaf or have a disability
- Describe your emergency
- Include your full address, cross streets, and borough
- Use full sentences (avoid abbreviations)
Housing & Shelter Access
If you are currently homeless or at risk of becoming homeless:
- In NYC: Call 311 or visit the NYC Department of Homeless Services (DHS) for:
- Emergency shelter intake centers
- Prevention and diversion programs
- Housing assistance
Outside NYC: Contact your local Department of Social Services for support and placement assistance.
Support, Services, and Someone to Talk To
URI Program Contacts
For more information about our programs or to get connected with services, please contact us directly:
- General Questions
📧 [email protected] - Crime Victim Services Program (CVSP)
📧 [email protected] - Legal Education & Advocacy Program (LEAP)
📧 [email protected] - People and Animals Living Safely (PALS)
📧 [email protected] - Economic Empowerment Program (EEP)
📧 [email protected] - Respect & Responsibility Program (R+R)
📧 [email protected]
You Are Not Alone
Whether you’re seeking safety, shelter, legal support, or simply someone to talk to—help is available 24/7. Reach out when you’re ready. We’re here.