Contact Information
Get Help
If you need help escaping domestic abuse or are a family in need of shelter call:
NYC’s 24-hour Domestic Violence Hotline
800-621-4673
National Domestic Violence Hotline
800-799-7233 or 800-787-3224 (TTY)
NYC Gay and Lesbian Anti-Violence Project
212-714-1141
New York City Information
311
In the event of an emergency
911
Text-to-911 is beneficial to the Deaf, people with hearing loss or speech disabilities, and those who can’t safely call 911 in the five boroughs of New York City.
To use Text-to-911 as efficiently as possible:
- Enter 911 without spaces or hyphens.
- Let the operator know if you are Deaf.
- Text the reason for your emergency.
- Text your full address and cross streets, if available, and borough.
- Use complete words and sentences, not abbreviations.
For more information or to reach specific program teams, please reach out as follows:

General Questions [email protected]

Crime Victim Services Program [email protected] or call 929-299-7676

Legal Education & Advocacy Program [email protected]

People and Animals Living Safely (PALS) [email protected]

Economic Empowerment Program Partnership Information [email protected]

Respect + Responsibility Program [email protected]

Press [email protected] or visit the Media Room

Press [email protected] or visit the Media Room